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The Journey to a Software Testing Center of Excellence

What happens when the company that has engaged you as some kind of process expert has no clue how to test its applications & systems consistently or thoroughly? Where do you start? Where do you lead them, with what software testing best practices, tools, technologies? This will be a little personal journey through this rocky landscape, with guideposts, and, hopefully, some helpful tips and tools.

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Video producer: http://nyspin.org/
Slides of the presentation